Contact Us
Need help? Our support team is ready to assist with account questions, deposits and withdrawals, technical concerns, or general feedback. Contact us for verification guidance, payment options, bonus queries, or site navigation issues. Fast replies are available via email and phone, and live chat operates during business hours. For urgent account access problems please include your account ID and a short description to speed up our response.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email for account, deposit or technical issues; live chat available; typical response 24 hours) |
| General Enquiries | [email protected] (company and payment queries; please allow 48 hours for complex enquiries) |
| Affiliate Enquiries | [email protected] (partnerships and commissions; response 48-72 hours) |
| Phone | +1 347 512 9083 (voice support) |
| Working Hours | Mon-Fri, 09:00-18:00 |
Email Support
Heybets prefers email for detailed requests, account problems, or cases that need documents or explanations. Send messages to [email protected] with a clear subject line, your account ID, and up-to-date contact details to avoid delays. For faster handling mention recent transaction references and a brief summary; Hey Bets will reply as soon as possible with next steps.
Submit your enquiry
Name <label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:11px 14px;background:#0073e6;color:#fff;border:0;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>Response Time
Our support team aims to respond promptly, and most inquiries are answered within one business day. Simple requests like account questions or payment confirmations are usually handled quickly; more complex matters such as transaction investigations or security checks may take longer depending on their nature. If additional time is needed, we will keep you informed of progress and expected turnaround.
Feedback
Tell us what you think - share feedback, suggestions, or ideas to help us improve the site. We read every message carefully and use player input to refine features, promotions, and usability. Reports on bugs, payment options, or game choices are especially helpful. Send your thoughts via live chat or email and we review them promptly to improve your experience.